Important Info. For Rail Travellers! Indian Railways Launches SwaRail App: All-In-One Travel Solution

From ticket bookings to food delivery and live train tracking, SwaRail unifies all railway services into a single mobile app to simplify passenger journeys.

May 22, 2025: The Indian Railways has officially launched SwaRail, a next-generation mobile application that consolidates all passenger-facing railway services into a single, easy-to-use platform. Developed by the Centre for Railway Information Systems (CRIS) under the Ministry of Railways, the app aims to transform train travel through seamless digital integration.

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Launched in early 2025, SwaRail was initially available in beta for select Android and iOS users, but early access is currently full. The app is expected to open up to more users soon.

Top 10 Key Features of the SwaRail App:

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1. Unified Platform:
   Developed by CRIS, SwaRail combines services previously scattered across different apps like IRCTC Rail Connect and UTS.
2. Ticket Booking (Reserved & Unreserved):
   Users can book all types of train tickets and access travel history under the “My Bookings” tab.
3. Single Sign-On (SSO):
   Log in using your IRCTC or Rail Connect credentials, or create a new account.
4. Live Train Tracking:
   Get real-time updates on train status, delays, and expected arrival times.
5. Coach Position Locator:
   Find your coach’s exact location on the platform before the train arrives for a smoother boarding experience.
6. Food Ordering Onboard:
   Order meals from authorised vendors during your journey directly from the app.
7. Freight Management Tools:
   Access features like Plan Shipment, Track Shipment, and Terminal Finder for freight services.
8. ‘Rail Madad’ Integration:
   Raise, track, and resolve complaints seamlessly via the in-app grievance redressal system.
9. Digital R-Wallet & Refunds:
   Make payments and claim ticket refunds through the app’s integrated wallet system.
10. Multi-Language Interface:
    The app supports multiple Indian languages for ease of use across regions.

The SwaRail app represents a major step in the Indian Railways’ digital transformation journey and promises to make train travel smarter, faster, and more convenient for millions.

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Tags:

SwaRail app, Indian Railways, IRCTC, train ticket booking app, railway digital services, CRIS, travel technology, railway complaint app, Indian train tracking, Rail Madad