The Central government is exploring the introduction of uniform regulations for messaging platforms operating in India following concerns over WhatsApp’s proposed username feature. According to a report, officials believe the feature could increase the risk of impersonation, online fraud, phishing and so-called digital arrest scams.
The Ministry of Electronics and Information Technology (MeitY) is reportedly working on a common regulatory framework to ensure all messaging platforms follow the same standards, providing a clear legal basis for approving or restricting platform features.
Government Raises Concerns Over WhatsApp Username Feature
WhatsApp is planning to introduce a username-based system that would allow users to communicate without sharing their mobile numbers. Instead of exchanging phone numbers, users would be able to connect using unique usernames.
However, government officials have expressed concerns that the feature could make it easier for fraudsters to conceal their identities, impersonate individuals and carry out cybercrimes. Authorities also fear the system could complicate investigations conducted by law enforcement agencies.
According to the report, the government is not in favour of WhatsApp introducing the feature in its current form due to the platform’s massive user base in India.
Uniform Rules Proposed for All Messaging Platforms
Officials believe there is currently a regulatory gap, as different messaging services offer varying features without common legal standards.
To address this, MeitY is considering introducing uniform rules that would apply equally to all messaging platforms, ensuring that no single platform is treated differently. Before taking a final decision, the ministry is expected to hold consultations with major messaging service providers.
WhatsApp, Telegram Respond to Government Notices
The development follows responses submitted by WhatsApp and Telegram to notices issued by MeitY regarding their username features. Both companies reportedly explained the safeguards built into their platforms to prevent misuse.
Signal, which also received a government notice, is yet to submit its response.
Meanwhile, Zoho founder Sridhar Vembu recently announced that the company would disable the username-based account feature on its messaging platform Arattai to comply with the proposed regulatory changes.
Existing IT Rules Do Not Cover Platform Features
Messaging platforms such as WhatsApp, Telegram, Signal and Arattai currently operate as intermediaries under the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
While these regulations require platforms to exercise due diligence, cooperate with law enforcement and comply with lawful government orders, they do not specify uniform standards governing individual platform features. MeitY is now examining ways to address this gap through a common regulatory framework.
If implemented, the proposed rules could establish consistent standards for messaging applications while balancing user privacy, platform innovation and public safety.